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What You Need to Know to Stay Compliant

The federal government has established a series of rules specifically designed to protect the rights of patients and their personal information, ensuring that it stays secure and private.

Zingit Solutions is committed to maintaining the confidentiality of information that has been entrusted to us by all Zingit Solutions’ clients. We are focused on keeping any information shared, protected and secure, specifically identifiable health and personal information (i.e. Protected Health Information (PHI) as well as your patients’ names and addresses.

Enforced by the Office of Civil Rights, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) establishes procedures that must be followed in order to ensure the privacy of your patients’ PHI. Understanding and maintaining HIPAA compliance will ensure you and your office avoid major government fines, reduce risk, and protect patient privacy.

Zingit Solutions enables our customers to communicate with their patients via text message while complying with HIPAA Privacy and Security Rules.

Zingit Solutions ensures the confidentiality of information it receives by adhering to the requirements of the HIPAA Privacy Rule and the HIPAA Security Rule. The Privacy Rule governs the acquisition, storage, transfer and retention of PHI, in both electronic and paper formats. The Security Rule covers all information acquired, maintained or transferred electronically. If you have questions about HIPAA Compliance, please see the U.S. Department of Health & Human Services website: www.hss.gov for more information.

We comply with business associate obligations under HIPAA, allowing us to provide superior service to our customers. 

Our HIPAA-ready services include:

  • Reduce no-shows through text confirmations
  • Generate awareness educational E-newsletters
  • Reschedule missed patient appointments
  • Reactivate dormant patients with continuing care messages
  • Attract new patients by online reputation across the web
  • Real time reporting to allow you to see the progress through your practice
  • Zingit Solutions closely follows the policies and practices it has documented in its HIPAA Privacy Manual and Security Compliance Plan. Examples of items covered in these documents:
    • Technical safeguards to prevent unauthorized access to PHI
    • Training & awareness for staff members who have access to PHI


The HIPAA Privacy Rule & Security Rules are serious subjects that are not taken lightly at Zingit Solutions. We ensure your staff is fully aware of our HIPAA Compliance and their responsibility to it as well. Zingit Solutions’ services are HIPAA ready and enable the practices using the system to be fully compliant in its obligations as a Covered Entity.

If you still have questions regarding HIPAA Compliance, we cannot express how important it is for you to please see the U.S. Department of Health & Human Services website: www.hss.gov for more information.

Please note that this is not legal advice. While we are committed to giving you the tools that will allow you to stay compliant, the information we have provided is not legal advice. You are responsible for maintaining compliance within your office for your patients. If you are indeed looking for legal advice, we would suggest seeking out competent legal counsel for direction.

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"If you aren’t using Zingit, you are losing appointments and patients. The ROI is incredible!"
Dr. Matt Paterna
Owner | Shoreline Chiropractic