In Chiropractic, your goal is to provide excellent healthcare to patients and get them out of pain. But managing an office, communicating with existing patients, and attracting new patients to your office can take up your time. If you have the proper tools in place, you and your staff can spend time on patient care and your practice will grow with ease. Zingit can help.
Zingit is a patient engagement platform that uses 2-way text conversations to get patients into your practice, give them a good experience, and keep them coming back. Use Zingit to elevate your practice communication, improve efficiency, and increase your bottom line.
People are reluctant to answer their phones from numbers they do not recognize. So your staff calls patients, leaves messages, and the voicemail phone tag cycle continues. With Zingit, conversations are shifted to the platform where people love to communicate: text messages. Zingit sends automated messages, and your staff can easily respond via text.
Zingit takes you beyond simple appointment reminders—it includes 100+ practice management and scheduling tools that integrate with your existing PMS. This enables messaging that is tailored to each individual patient, improving their overall communication experience. You name the software, and we work with it.
In Chiropractic, your patients have different types of appointments (Day one, report of findings, temporary and chronic regular visits…) along with varying schedules. Our system identifies appointment types and sends unique reminders with customizable schedules.
If a patient is running late or needs to reschedule, make that process easy. Zingit allows for 2-way conversation, meaning that patients can do more than “Reply C”—they can send texts and get a conversation going with someone at your office. Help patients to shift appointment times or reschedule via text, making it more likely for patients to show up for appointments.
Life happens to patients—all too often we see them fall off of care plans and go dormant. If this goes unnoticed by your practice, you are losing your best patients—the ones you already have. Zingit keeps track of lapses and automatically sends messages to dormant patients, checking in and inviting them to make an appointment.
Prospective new patients rely on online reviews, making frequent positive reviews a top priority. Zingit sends automatic follow-ups to request star-ratings. Patients who report a great experience are encouraged to leave reviews on the most important review sites. The system also helps you track reviews, share to social media, follow-up on negative reviews, and more!
Zingit will help you engage with your patients. Build rapport with “meet the doctor” videos, send fun birthday videos, and ease the path into your office with maps, patient education, “what to expect” info, and important forms or reminders. Zingit helps patients to receive and respond to your messages, improving the communication and overall experience with your practice.
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By using the Zingit Solutions Review feature, you can get authenticated patient reviews posted to Google, Yelp, and Facebook by simply sending a text at the beginning or end of a patient appointment. Take control of your reputation management by encouraging patients to review your practice. Local searches will show these reviews and drive internet traffic your way.
It’s no secret that it is far less costly to keep existing patient than acquire a new one. The same applies to the patients that used to come in, but no longer do. Most offices recognize the huge opportunity that is the dormant patient.
Zingit Solution’s reactivation tool allows you to reach those patients without the old game of phone tag. People just don’t answer the phones the way they used to anymore. Let Zingit Solutions show you how simple, effective and efficient our reactivation tools is by walking through a quick online demonstration today.
Zingit Solutions automates appointment reminders and confirmations so that your staff can stop spending hours every week calling patients to remind them of their appointment and collect confirmations. People just don’t answer the phones the way they used to and we have the solution for this issue.
Not only does our automated system dramatically reduce no-shows and improve patient satisfaction, it frees up your staff to do other things that improve your patients’ experience and impact the growth of your practice.